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	<title><![CDATA[Observations, musings and late-night rants on the Autobahn to Best Practice]]></title>
	<link>http://mysvcmon.braveblog.com</link>
	<ttl>30</ttl>
	<description><![CDATA[  MyServiceMonitor's blog is intended to foster discussion about the realites (and frustrations) of implementing Best Practices, whether they be ITIL, CobiT, ISO 20000, Six Sigma, TQM, et al.&nbsp;   ---- John M. Worthington ]]></description>
	<generator>Bravenet Web Journal</generator>
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		<title><![CDATA[SLM & The Looking Glass House  - The real voyage of discovery]]></title>
		<link>http://mysvcmon.braveblog.com/entry/20504/</link>
		<description><![CDATA[(adapted from Lewis Caroll’s Alice in Wonderland)

What reality does your Customer see?

One thing was certain, that Server Ops had had nothing to do with it: -- it was...]]></description>
		<pubDate>Wed, 31 Jan 2007 10:14:01 +0000</pubDate>
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		<title><![CDATA[Give your ITSM implementation a kick in the SaaS]]></title>
		<link>http://mysvcmon.braveblog.com/entry/19289/</link>
		<description><![CDATA[  I’m a strong believer in the ‘On-Demand’ model of software, also called Software-as-a-Service’ (SaaS).&nbsp; When I see articles titled “IT Execs To Vendors: Your...]]></description>
		<pubDate>Mon, 16 Oct 2006 22:49:22 +0000</pubDate>
	</item>
	<item>
		<title><![CDATA[Implementing a CMDB is Like Blogging Alone: Why Products & Process won’t be enough to reconnect with the business]]></title>
		<link>http://mysvcmon.braveblog.com/entry/18318/</link>
		<description><![CDATA[  Starting your ITIL journey with a very complex, usually expensive, lengthy and often invasive technology-based initiative may only serve to increase the divide between IT...]]></description>
		<pubDate>Sun, 30 Jul 2006 09:14:00 +0000</pubDate>
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	<item>
		<title><![CDATA[CMDB Interoperability: waiting for nervana]]></title>
		<link>http://mysvcmon.braveblog.com/entry/17910/</link>
		<description><![CDATA[Have you heard the good news?  The 800-pound gorillas have formed an 'alliance' in order to provide interoperability between their respective CMDBs. Of course I thought...]]></description>
		<pubDate>Wed, 05 Jul 2006 18:33:14 +0000</pubDate>
	</item>
	<item>
		<title><![CDATA[Have you ever been Experienced?]]></title>
		<link>http://mysvcmon.braveblog.com/entry/17568/</link>
		<description><![CDATA[(as posted on the&nbsp;n-tiers without the tears blog)   Somebody asked me about "Quality of Experience' (QoE) recently. While those in technical silos may offer a brilliant...]]></description>
		<pubDate>Fri, 09 Jun 2006 19:57:52 +0000</pubDate>
	</item>
	<item>
		<title><![CDATA[Welcome to MyServiceMonitor's blog...]]></title>
		<link>http://mysvcmon.braveblog.com/entry/17560/</link>
		<description><![CDATA[I wanted a place to rant about ITIL, CobiT and other best practice frameworks and share some experiences with friends, peers and basically anyone who wants to listen and join...]]></description>
		<pubDate>Thu, 08 Jun 2006 01:58:55 +0000</pubDate>
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